Supervisor and Manager Training - Blog

  1. Male manager having serious discussion with male employee

    What to Say When Laying Off or Terminating an Employee

    Letting someone go is one of the most difficult aspects of a manager’s job. These tips sheets help ensure your conversation is legally sound and delivered with heart, whether it’s a layoff due to organizational downsizing or termination for cause.

  2. Femal manager having a difficult conversation with employee

    Uncomfortable Conversations Toolkit

     Most managers report that having difficult conversations with direct reports is one of the most challenging parts of their job.  Here are tips and tools that can help them successfully navigate these situations.

  3. Young manager having a difficult conversation

    Helping First-Time Managers Master Difficult Conversations

    New managers often struggle in their roles especially when it comes to having difficult conversations. Learn why this happens and how training helps set them up for success.

  4. Manager and employee having difficult discussion

    Why Managers Avoid Difficult Conversations

    People managers often avoid, rather than initiate, difficult but necessary conversations with employees. 50% of managers even say that difficult conversations are the most challenging part of their jobs. This post examines why and the consequences of avoidance.

  5. Manager and employee having serious conversation

    5 Difficult Conversations Managers Avoid

    50% of managers cite difficult conversations as the greatest challenge of their role. This post explores common conversations managers avoid and why avoidance isn't the answer.

  6. Difficult Conversations Prep Sheet

    Difficult Conversations Prep Sheet

    Managers must be ready to handle a variety of challenging situations, including conversations that may be uncomfortable or difficult. This job aid helps prepare for the meeting and maintain a positive, productive tone. 

  7. Improve Teamwork with a Team Bill of Rights

    Improve Teamwork with a Team Bill of Rights

    This Team Bill of Rights tool offers uncomplicated guidance in crafting the three core aspects of teamwork that comprise the building blocks of success: respect, communication, and psychological safety.

  8. 11-Point Checklist for Managers: How to Build a Culture of Respect

    11-Point Checklist for Managers: How to Build a Culture of Respect

    Establishing and growing a respectful work environment requires specific and intentional actions by managers. Use this 11-point checklist to help develop capabilities and behaviors you can apply to ensure that your team members feel respected at work.

  9. 4 Reasons One-on-Ones Are Critical to Employee Engagement

    4 Reasons One-on-Ones Are Critical to Employee Engagement

    Employees whose managers hold regular meetings with them are nearly 3X as likely to be engaged! Here are 4 reasons why "one-on-ones" benefit employees and managers, along with tips for making them productive and meaningful.

  10. 5 Common Employee Sidetracks and How to Manage Them

    5 Common Employee Sidetracks and How to Manage Them

    Dealing with performance issues and poor work habits may come with a manager's job, but it’s never fun. And, it’s even more challenging when the discussion gets derailed by employee "sidetracks."