Courses / How to Connect in Business

How to Connect in Business in 90 Seconds or Less

Building Trust and Rapport with Customers

16 minute streaming video

  English and Spanish

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Teach employees how to make a quick and genuine connection with customers.

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You have only 90 seconds to create a lasting, good impression that is built on trust and rapport. This fun and motivational training teaches employees how to naturally make a meaningful connection with everyone they meet –from customers, to coworkers, and others.

"If people LIKE you, they'll see the BEST in you. If they DON'T they'll tend to see the WORST."
—Nicholas Boothman

In this versatile training course, host Nicholas Boothman enthusiastically shows employees that, in business as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression are almost immeasurable.

Viewers will learn how to:

• Choose the right attitude - by being welcoming, enthusiastic, curious and resourceful.
• Send the right signals - with your face, body and voice.
• Get people talking and keep them talking - with a short statement and an open-ended question.

The program is impactful, memorable, fun, and motivational. Best of all, your employees will be able to transfer what they learn immediately to the workplace.