Letting someone go is one of the most difficult aspects of a manager’s job. These tips sheets help ensure your conversation is legally sound and delivered with heart, whether it’s a layoff due to organizational downsizing or termination for cause.
Most managers report that having difficult conversations with direct reports is one of the most challenging parts of their job. Here are tips and tools that can help them successfully navigate these situations.
New managers often struggle in their roles especially when it comes to having difficult conversations. Learn why this happens and how training helps set them up for success.
For various reasons managers shun difficult conversations with employees. But failure to carry out those responsibilities can cause big problems. This post explains the benefits of training managers to be comfortable with uncomfortable conversations.
Here's an activity anyone can use to become a more effective listener. By identifying behaviors seen in the best listener you know (as well as the worst listener you know), you hone in on the things you can do to build better listening habits.
Managers must be ready to handle a variety of challenging situations, including conversations that may be uncomfortable or difficult. This job aid helps prepare for the meeting and maintain a positive, productive tone.
