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Courses / What's Your Pickle
What's Your Pickle?
Inspiring and Fun-filled Stories of Customer Service Success
17 minute streaming video
English and Spanish
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"If you look and listen, your customers will tell you what your pickle is."
- Bob Farrell
This customer service training picks up where Give 'em the Pickle! leaves off. This time Bob Farrell hits the road in a fun-filled search for the secrets of the "world-class pickle givers." You'll love the real world stories and truths he discovers.
In this What's Your Pickle? training, Bob Farrell's contagious enthusiasm will motivate your team to connect with their customers and "Give ‘em the Pickle!"
Learn the four great ways to determine your company's "pickles":
- CONNECT with your customers - How would you want to be treated?
- ANTICIPATE what they'll need next - How can you be one step ahead?
- DELIGHT your customers - How can you exceed their expectations?
- INSPIRE yourself and others - Are you willing to do what it takes?
The course's real life stories will inspire viewers to new heights--some are endearing, some are practical, and some are simply amazing. They provide a great spring board for discussing new and inventive ways to serve the customer.
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