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Courses / Give 'em the Pickle
Give 'em the Pickle!
World-renowned Customer Service Training
20 minute streaming video
English and Spanish
Watch Trailer
Your business is not what you sell, it's who you serve
.
That's the message behind Give 'em the PICKLE! training.
"PICKLES" are those special or extra things you do to make people happy. It's a handwritten thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing...or maybe it's simply calling them by name.The trick is figuring out what your customers want...and then making sure they get it.
Highly entertaining and motivational, Give 'em the PICKLE! is an internationally best-selling training video that will inspire management and employees to do the most important thing they can do in business...take care of the customer.
Bob Farrell, the Founder of Farrell's Ice Cream Parlour restaurants, inspires and motivates learners with real life stories - often humorous - and practical instruction.
Give 'em the PICKLE! key learning points include:
- Service: Make serving others your #1 Priority
- Attitude: Choose your Attitude
- Consistency: Set high standards, and stick to them
- Teamwork: Look for ways to make each other look good
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