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Courses / The Leadership Pickles
The Leadership Pickles
How Great Leaders Gain Employee Commitment
18 minute streaming video
English and Spanish
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Are your leaders giving employees what they need to do great things?
Following up on his breakthrough work for service providers in Give 'em the Pickle, Bob Farrell shares how leaders can model the "pickle philosophy." According to Bob, "Leaders are those who SERVE the people who SERVE the customer." Give them what they need and employees can achieve great things.
What Bob Farrell did for customer service in the runaway hit Give `em the PICKLE!, he's did again for leadership with The Leadership Pickles!. The Leadership Pickles! combines Bob's passion for serving others with powerful stories to create a memorable and motivating message for all leaders.
What defines a leader? In the Pickle Philosophy, "Leaders are those who SERVE the people who SERVE the customer." Just as customers need pickles – those special things you do for them to keep them coming back – your employees need their pickles too. They want and need certain things from you as their leader. If they get them, they'll follow you and achieve great things. If they don't get their leadership pickles, their belief and respect for you as a leader may begin to slip.
The training illustrates that you give leadership pickles by:
- Spreading Enthusiasm - creating a sense of urgency, energy and making things fun.
- Inspiring Confidence - keeping employees well informed and convincing them to try.
- Demonstrating Integrity - because your team is always watching and mirroring back.
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