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Courses / Getting Real About Workplace Violence
Getting Real About Workplace Violence
Empower your employees to understand, recognize, and respond quickly and effectively to all forms of workplace violence from verbal harassment to extreme violence.
21 minutes (Employee) 28 minutes (Manager)
Core and Optional Modules for Flexible Implementation
English and Spanish
California SB 553 Compliance 
New York Retail Compliance
Training Topics
Workplace Violence Awareness and Prevention Extreme Violence ResponseActive Assailant Response
Contact us for a full course demo.
Wednesday, April 22, 2026 | 11 am PT
With Workplace Violence Prevention Expert James Sporleder & Atana Chief Scientist, Dr. Amanda Hagman
Are you missing the warning signs of violence in the workplace?
Despite the rising levels of violence in our society, especially in workplaces, a considerable number of organizations shy away from addressing the issue of workplace violence through training. Our approach aims to overcome this hesitation with content that avoids sensationalizing the problem and instead concentrates on prevention. The course raises awareness of concerning behaviors and builds skills on how to report them when necessary. It covers extreme violence situations in a manner that makes people mindful, not fearful.
Learning Goals
Getting Real About Workplace Violence training:
- Educates learners on the different types of workplace violence from verbal harassment to physical violence.
- Helps learners recognize and identify concerning behaviors.
- Provides practical guidance on what to do if a co-worker exhibits concerning behaviors.
- Educates learners on what to do if an act of extreme violence occurs.
- Provides practical strategies for de-escalating interactions with upset customers.
- Helps learners develop desirable workplace behaviors that foster respect and psychological safety in the organization, including speaking up when noticing concerning behaviors.
Measure Success with Atana Insights
- A 5-minute pre-measurement module establishes a baseline of attitudes on and awareness of workplace violence issues.
- Atana aggregates your learners’ responses to questions in the course related to desired workplace actions (such as sharing concerns about abusive conduct in the workplace with a manager or HR and acting immediately in the face of extreme violence to Get Out, Get Safe, or Get Tough.). All data is anonymized.
- Using the gathered data, Atana Insights creates a benchmark of strengths and weaknesses within your organization’s culture and compares your results to national averages.
- Your organization receives actionable next steps that are proven to drive real, measurable, and positive change at scale.
Measure Success with Atana Insights
- Atana aggregates your learners’ responses to questions in the course related to desired workplace actions (such as reporting concerning behaviors to a manager or HR and acting immediately in the face of extreme violence to Run, Hide, or Fight.). All data is anonymized.
- Using the gathered data, Atana Insights creates a benchmark of strengths and weaknesses within your organization’s culture and compares your results to national averages.
- Your organization receives actionable next steps that are proven to drive real, measurable, and positive change at scale.
Course Details
The course is comprised of core and optional modules. Employers can select and deploy modules based on the organization's compliance and workforce needs.
Module 1: What is Workplace Violence?
- This module describes the different types of workplace violence from verbal harassment to physical violence.
Training time: 7 minutes
Module 2: Concerning Behaviors
- Encourages learners to:
- Speak up about concerning behaviors
- Check in with their co-worker if their actions seem out of character
- Bring concerns forward to a manager, HR, or security
Training time: 8 minutes
- Encourages learners to:
Module 3: Run, Hide, Fight
- Encourages learners to make a plan for what to do if an extreme act of violence should occur. Following training they will be able to:
- Explain the Run, Hide, Fight strategies and when to use them
- Explain the importance of having a plan
Training time: 6 minutes
Module 4: De-escalation Strategies (required for NY State Retailers, encouraged for other retail organizations)
- Encourages learners to utilize strategies to de-escalate interactions with upset or disgruntled customers to minimize the potential for the situation to escalate. After training they will be able to describe the steps of de-escalation:
- Control Your Emotions
- Apologize
- Listen
- Make an effort to help
Training time: 5 minutes
Mandatory for learners in organizations that fall under the New York Retail Worker Safety Act, recommended for all employees and managers who interact with customers.
Module 5: California and New York Retail Legislation Specifics
- CA module explains the workplace violence prevention legislation in California.
- NY Retail module explains the New York State legislation for retailers.
Training time: 2-6 minutes
Module 6: Understanding the Progression of Violence (Manager Module)
- Enables managers to:
- Explain the progression to violence
- Identify the different stages of behaviors that could lead to violence and explain what to do when an employee is exhibiting those signs.
Training time: 7 minutes
California Compliance
Atana's Getting Real About Workplace Violence training modules and resources enable you to meet the California Senate Bill 553 mandate with an approach that raises awareness of concerning behaviors and builds skills on how to bring concerns forward when necessary.
NY Retail Compliance
Atana's Getting Real About Workplace Violence training modules meet the New York State Retail Worker Safety Act mandate including practical de-escalation strategies to help employees manage interactions with angry or upset customers.
NY Retail Compliance
Atana's Getting Real About Workplace Violence training modules meet the New York State Retail Worker Safety Act mandate including practical de-escalation strategies to help employees manage interactions with angry or upset customers.
“strongly aligns with our core values as a company”
The training is something we feel strongly aligns with our core values as a company. We wanted to be able to share those ideas with our employees in ways that are in line with the diversity & inclusion course.
Angela Leavell, Director eLearning and Development, Hard Rock International
“high-quality content with the ability to capture and hold people's attention"
I found products that were engaging and got the learning points across. Their training products combine high-quality content with the ability to capture and hold people's attention.
Rob Highfill, Director of Customer Solutions, Frontline Insurance
“Courses are always engaging, even on historically dry topics"
We’ve been using Atana almost 4 years now. Other training providers usually just check the box. But Atana is always engaging, bringing humor and entertainment to even historically dry topics.
Renee Frisk-Jones, Senior Manager - Enterprise Learning Experience & Solutions, Harbor Freight
“Atana enables us to identify what impact these courses have on our people and our business"
Tracking impact and ROI for our L&D and HR initiatives is historically difficult. Atana enables us to identify what impact these courses have on our people and our business.
Renee Frisk-Jones, Senior Manager - Enterprise Learning Experience & Solutions, Harbor Freight
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