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Courses / The Practical Coach
The Practical Coach
2nd Edition
Proven Training on Employee Performance Coaching
25 minute streaming video
English and Spanish
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Do your employees feel what they do matters?
A 2nd Edition of our long-standing #1 employee coaching video, this course models practical coaching techniques to be used at three critical times: When you observe GOOD work, POOR work, or DEAD END performance. Managers and Supervisors learn what's most important when attempting to bring out the best in employees.
The simplicity of "letting employees know that what they do, matters to you," is this course's powerful central message for those who supervise others.
It identifies the 3 most critical times to intervene as a coach, teaching managers and supervisors how to:
- REWARD good work - When you see it, say it
- CORRECT poor work - Make it private, and positive
- TURN AROUND dead-end performance - Use the "Two Minute Challenge"
The program is as human as it is practical. It shows that, when faced with coaching employees on things that are negatively impacting their worklife (including something as personal as poor hygiene), a coach must proceed with caring. The most common defensive "sidetracks" a coach may encounter are also covered.
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