Courses / Patient Diversity

Patient Diversity

Beyond the Vital Signs


18 minute streaming video

  English

 


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A lack of cultural understanding can undermine patient care.

 

This unique program examines the challenges healthcare workers face every day when serving a diverse community.  The training offers practical solutions and basic principles for administering care while showing understanding and respect to all.

Spend the day in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. You'll witness the valiant, yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand. This lack of understanding not only hampers communication, it delays proper treatment.

Patient Diversity: Beyond the Vital Signs clearly illustrates the importance of learning about your patient population – their belief systems, folk medicine, lore, even those things that dictate how they respond to pain and medical care.

A variety of poignant scenarios examine the challenges healthcare workers face every day and offer solutions and basic principles for administering care with understanding in our  diverse communities.

Participants are taught to:

  • Learn about the beliefs and practices of their patient population.
  • Not only tolerate, but try to accept the different cultural practices of their patients.
  • Never forget they are treating an individual.
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