Courses / Manager Moments: How to Excel in Tricky Situations

Manager Moments:
How to Excel in Tricky Situations

Short Tutorials on Everyday Management Challenges

Five video tutorials, each running 6-7 minutes

  English

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Help managers tackle common challenges quickly and effectively.

When managers spot a potentially troublesome employee situation, they need to take prompt action to keep their team motivated and running smoothly. The problem is, that takes time, and managers have a lot on their plate already. Manager Moments can help with practical instruction designed for quick recall.

Manager Moments is designed to deliver short blasts of practical wisdom to busy professionals on everyday management challenges. Related topics are grouped into bite-sized programs with real world role-plays and a host who reinforces the learning takeaways and provides a quick review.

This Series of 5 "How To" Videos includes:

• How to Curb Employee Gossip
  Sometimes gossip is unintentional and people really don’t know that what they are saying is gossip. Sometimes it's malicious and people know exactly what they are doing. Either way – it's deadly to the unity and morale of a team and it's up to the manager to stop it.
• How to Deal With Difficult Peers
  In your personal life, you can avoid someone who really irritates you. You can walk away or choose not to spend time with that person. But in the workplace it's not that easy. You can't get away. You still need to work with that person. Here are tips on how to respectfully take charge of the situation.
• How to Manage Upward
  Like everyone, bosses have their own style, with unique strengths and weaknesses. But sometimes their weaknesses keep others from being as successful as they can be. How can managers help their teams and themselves when the challenge they're facing is the boss? Here are three principles that will help in this difficult situation.
• How to Manage Time Thieves
  We've all had days when wonder how we could have worked for eight hours straight and still not accomplished the task we had in mind when we walked in that morning. It's a common frustration that has nothing to do with motivation, work ethic, or company loyalty. It has to do with time – and how well we manage it. 
• How and When to Delegate
  Managers are responsible for a number of different people, projects and outcomes and typically oversee a scope of work they can't possibly do on their own. That's where delegation comes in. This video shows how to  overcome the temptation to "do it yourself," make the right delegation decisions, and help employees grow in the process.