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Courses / The Front of the Class

The Front of the Class

How Supervisors Help Employees Succeed

24 minute streaming video

  English and Spanish

 

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It takes more than a promotion or a job title to be a great supervisor.

The Front of the Class is a must-see for anyone who has been promoted from within to a supervisory role.  Humorous yet heartwarming examples teach the management truth, "You only succeed when they do, so what do they need from you to succeed?"

The Front of the Class training video takes us back to school for a refresher course on being in charge.

Being a supervisor is like moving to the front of the class: everyone around you is watching your moves and expecting the best. But it takes more than a promotion or a job title to be a great supervisor. It takes leadership. The backbone of this program is a simple question every supervisor must continually ask themselves: "You only succeed when they do, so what do they need from you to succeed?"

Hilarious recollections of a child's best and worst teachers, the moving story of a classroom hero, flashbacks to the teacher's pet and everyone's favorite homework excuses bring wisdom, warmth and a sense of humor to a memorable lesson on the qualities of a true leader.

The key learning points of The Front of the Class are:

  • Be FIRST
    • Set the Mood
    • Set the Pace
    • Set the Standards
  • Be FAIR
    • Don't Play Favorites
    • Share the Credit
    • Take the Heat
  • Be FIRM
    • State the Facts
    • Get Agreement
    • Explore for a Solution
  • Be FLEXIBLE
    • Assume the Best
    • Make Room for Good Ideas
    • Admit When Wrong
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