When Performance Issues Aren't What They Seem

What happens when you discover that an employee's declining performance isn't about skill or motivation—but something much deeper?

Watch as the manager in this clip navigates:

• A performance conversation that takes an unexpected turn
• Balancing empathy for the employee with the needs of the team and organization

Winner of 10 awards for excellence and effectiveness, Uncomfortable Conversations teaches managers how to initiate difficult conversations, keep them on track, and achieve the desired outcomes.

Through this interactive clip, you also get a glimpse of how Atana includes behavioral assessments and knowledge checks to measure:

• what managers have learned
• their beliefs about their workplace
• the likelihood that they will apply the desired behaviors

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